Get it Fixed by Quick Responding Joomla Experts.
Having a website hacked is a frustrating problem that often results in lost sales, brand damage, and customer service headaches. Until you get it fixed it can derail whatever you should be working on.
Some common issues you might be experiencing are:
Spam links and content may suddenly appear to adult sites, pharmaceutical stores, online casinos, and other disreputable corners of the web.
Your Google search results show products that you don't sell or odd foreign characters. Sometimes your links look normal but redirect visitors to spam websites. Eventually, Google will mark your website with, "This site may be hacked."
Pages become broken and littered with weird code and errors. Some pages may not even load and just show a white screen because changes made by a hacker script are breaking normal files.
Your Joomla website may slow to a crawl because of the hacked files calling home to a hacker controlled server every time a page loads.
Your host might take your site offline and email, "We recently found malicious material on your account. The presence of this content violates our terms of service."
It can be painstakingly difficult to fix and finding the infected files can take days of work. The worst part is: if you don't get your site cleaned up correctly, it will only get hacked over and over again because hackers litter infected sites with backdoors and other malicious scripts.
You just want to get it back on track and supporting your business as soon as possible... But just figuring out what needs to be done and how to get the site fixed is incredibly challenging by itself.
What if you could quickly get your site back to normal... no, BETTER than normal— rock solid stable and protected from future attacks?
Get spam links and content eradicated from your Joomla website. Get your old content loading again so that your site displays exactly as it was designed. Have confidence that your site only has information about what your business offers.
Get 100% of the malicious files and changes rooted out and fixed. Have Joomla experts dive deep into your files and use a variety of tools and techniques to find and remove all the backdoors, Trojans, viruses, and other malware that hackers have hidden in your site.
See Google showing your correct search results and marking your site as safe again. Know that pages in the search results will correctly send traffic to whatever page visitors are attempting to visit. Visitors will easily access your site again- just like normal.
Have your site loading quickly and reliably serving up your content. Get any malicious code impacting performance stripped out so that your site is streamlined to deliver only your pages to your visitors.
Get Joomla bulletproofed and impenetrable from future attacks. Have the vulnerabilities that caused the hack in the first place patched, a security audit performed, and security software installed. Learn how to keep your site secure and running smoothly in the future.
The changes hackers make to a site are diabolically sneaky. Finding professionals who know Joomla security well enough that you can trust them to quickly get you back on your feet seems impossible. But these sorts of attacks happen every day. Surely someone out there knows exactly how to handle hacked Joomla sites?!
We can help! We do this and more.
We backup your files and database prior to starting work to ensure against any ongoing trouble caused by the hack.
We scan your Joomla site using special tools that expose viruses and other malware.
We examine the file system and database for files and records inserted by hackers because of the attack and remove these to prevent further damage.
We patch up the vulnerabilities that caused your Joomla site to be hacked so that it cannot be hacked again using the same trick.
We update all vulnerable extensions and the Joomla core with any security patches available for your major version (Joomla 1.5, Joomla 2.5, or Joomla 3).
We audit your site for weaknesses that might expose the site to successful attacks in the future and harden it against those attacks.
If your site has been blacklisted by a service or search engine, we reach out on your behalf to get it removed from that list.
We provide you with the education, tools, and information you need to keep it secure in the future.
We warranty your site for 90 days. If your site is hacked again within 90 days of us fixing it, we will recover it free of charge, and warranty it again for an additional 90 days.
We have been in business for 8 years, are Joomla experts, and have recovered all kinds of sites, large and small.
98% of Joomla SiteRescues are done at a flat rate. However, we don't currently disclose our pricing for the service on our website because some websites have to be priced differently due to their unique requirements.
Most websites are recovered and secured in 24 hours.
Yes, any other application on your server can open vulnerabilities that impact your Joomla site. In other words, your blog can be hacked and actually placed malware on your Joomla site or vice versa. Because of this, any recovery with an additional application like a WordPress blog doubles the work to be accomplished. We price this as an add-on to the service.
SiteRescue is solely for recovering hacked websites. Afterwards, if you're interested, we can provide estimates on any additional changes you would like to make.
Occasionally, a hacked site will slow down due to an attacker placed script. Removing it will improve site speed. However, this situation occurs only some of the time.
Any commercial plug-ins or extensions that you have installed that are vulnerable and need to be upgraded are added to the service fee. You will be notified prior to purchase of these plug-ins or extensions so that you can sign off on them in advance. (We don't want to surprise you.)
You can pay for the service via credit card or PayPal.